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OTRS Plugins
Adding cities
You can manage cities in a few simple steps. Go to the cities list by opening the Conference...
User
Instructions for using the system for the user who makes the reservations - regular user.
Form configuration - basic
Form configuration - fields
Room Manager
Instructions for using the system for the user who is responsible for managing the reservations -...
Additional information
Administration
Modules
Widgets
OTOBO/OTRS integration
Migration Guide
Intalio Central Login Service Integration
>= version F1.2.15
OTRS package installation
The Conference Rooms package for OTRS (.opm file) is responsible for installing all necessary sys...
Dynamic Fields Configuration
The correct configuration of dynamic fields will allow users to see more information about reserv...
System configuration
In the system configuration you will find plenty of fields that will allow you to customise your ...
Adding buildings
You can manage buildings in a few simple steps. Buildings must be placed in the cities so make s...
Installation
Adding rooms
You can manage rooms in a few simple steps. Rooms must be placed in the buildings so make sure y...
Installation
Prerequisites In order for this module to work, following requirements must be met: Additional...
Installation
Requirements Module requires installing following perl modules: Time::Crontab To install abo...
Usage
After the installation, every article attachment is displayed inline as seen below.
Usage
1. Description General purpose of this module is to create recurring tasks as OTRS tickets. It i...
Administration
Overview RecurringTask module is OTRS Daemon-dependent. While it's functionality is based on CRO...
File and directory structure
Excluding the files and directories necessary to operate the system (i.e. css, fonts, js, servi...
Main configuration file - global settings
This topic refers to the file static/SystemConfig.json. Example configuration file: { "Syst...
Installation
The following instructions explain how to install the package using one of the provided methods. ...
Installation
Unpack installer archive file *.tar.gz in /var/tmp/ (as root): mv /root/ZI-ADPassword-x.x.tar.gz...
File activating the form and setting the order in HUB
This topic refers to the file static/FORMS/config.json. [ "ExampleForm1.json", "ExampleFo...
Zimbra configuration
Prerequisites The goal of this document is to configure Active Directory authentication for doma...
Form configuration - file structure and general configuration
{ // General configuration of the form "panels": [ { "name": "Application for v...
Introduction
Conference Rooms is the system that allows users to make room reservations quickly and convenient...
Form configuration - files
Manual
Zimbra Plugin - ZI-Piler
RecurringTask
OTRS Plugin - Dynamic Forms
OTRS Plugin - Conference Rooms
OTRS Plugin - Customer Panel
Zimbra Plugin - ZI-Chat
Zimbra Plugin - ZI-ADPassword
Zimbra Plugin - ZI-Access
Zimbra Plugin - ZI-Knock
OTRS Plugin - Dynamic Fields Visibility
Zimbra Plugin - ZI-MailApproval
ZI-CHAT - Installation and Administration Guide
ZI-CHAT - User Guide
Conference Rooms - Installation and Administration Guide
Conference Rooms - User Guide
AttachmentPreview
Dynamic Forms - Installation and Administration Guide
Manual
ZI-PILER - User Guide
Administration
Installation
ZI-MailApproval - Installation and Administration Guide
ZI-SecurityIncident - User Guide
ZI-SecurityIncident - Installation and Administration Guide
Dynamic Fields Visibility - Installation and Administration Guide
Customer Panel - Developer Guide
In this book you will find all the information you need to develop your own widgets for the Intal...
Customer Panel - Installation and Administration Guide
ZI-KNOCK - User Guide
ZI-KNOCK - Installation and Administration Guide
Customer Panel - User Guide
ZI-ACCESS - Installation and Administration Guide
ZI-PILER - Installation and Administration Guide
ZI-ADPASSWORD - Installation and Administration Guide
How to get to the Conference Rooms
Agent Login to OTRS's agent panel. New room reservation From the top menu open Conference Room...