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OTRS Plugins
Widgets
Release Notes
Release Notes
Release Notes
Intalio Central Login Service Integration
>= version F1.2.15
Migration Guide
OTOBO/OTRS integration
Modules
Dynamic Fields Configuration
The correct configuration of dynamic fields will allow users to see more information about reserv...
Administration
Additional information
Room Manager
Instructions for using the system for the user who is responsible for managing the reservations -...
Form configuration - fields
Form configuration - basic
User
Instructions for using the system for the user who makes the reservations - regular user.
Form configuration - files
OTRS package installation
The Conference Rooms package for OTRS (.opm file) is responsible for installing all necessary sys...
System configuration
In the system configuration you will find plenty of fields that will allow you to customise your ...
Manual
Main configuration file - global settings
This topic refers to the file static/SystemConfig.json. Example configuration file: { "Syst...
Introduction
Conference Rooms is the system that allows users to make room reservations quickly and convenient...
Form configuration - file structure and general configuration
{ // General configuration of the form "panels": [ { "name": "Application for v...
Zimbra configuration
Prerequisites The goal of this document is to configure Active Directory authentication for doma...
File activating the form and setting the order in HUB
This topic refers to the file static/FORMS/config.json. [ "ExampleForm1.json", "ExampleFo...
Installation
Unpack installer archive file *.tar.gz in /var/tmp/ (as root): mv /root/ZI-ADPassword-x.x.tar.gz...
Installation
The following instructions explain how to install the package using one of the provided methods. ...
File and directory structure
Excluding the files and directories necessary to operate the system (i.e. css, fonts, js, servi...
Adding cities
You can manage cities in a few simple steps. Go to the cities list by opening the Conference...
Administration
Overview RecurringTask module is OTRS Daemon-dependent. While it's functionality is based on CRO...
Usage
1. Description General purpose of this module is to create recurring tasks as OTRS tickets. It i...
Usage
After the installation, every article attachment is displayed inline as seen below.
Installation
Requirements Module requires installing following perl modules: Time::Crontab To install abo...
Installation
Prerequisites In order for this module to work, following requirements must be met: Additional...
Adding rooms
You can manage rooms in a few simple steps. Rooms must be placed in the buildings so make sure y...
Adding buildings
You can manage buildings in a few simple steps. Buildings must be placed in the cities so make s...
Installation
Manual
Zimbra Plugin - ZI-Piler
Zimbra Plugin - ZI-MailApproval
ZI-CHAT - User Guide
ZI-CHAT - Installation and Administration Guide
Zimbra Plugin ZI-Passrecovery
Zimbra Plugin - ZI-SecurityIncident
Zimbra plugin - ZI-LicenseSystem
INTALIO SYSTEMS
OTRS Plugin - Dynamic Fields Visibility
Conference Rooms - User Guide
Zimbra Plugin - ZI-Knock
Zimbra Plugin - ZI-Access
Zimbra Plugin - ZI-ADPassword
Zimbra Plugin - ZI-Chat
OTRS Plugin - Customer Panel
OTRS Plugin - Conference Rooms
OTRS Plugin - Dynamic Forms
Conference Rooms - Installation and Administration Guide
AttachmentPreview
Administration
Customer Panel - Developer Guide
In this book you will find all the information you need to develop your own widgets for the Intal...
Installation
ZI-MailApproval - Installation and Administration Guide
ZI-SecurityIncident - User Guide
ZI-SecurityIncident - Installation and Administration Guide
Dynamic Fields Visibility - Installation and Administration Guide
ZI-PILER - User Guide
ZI-KNOCK - User Guide
RecurringTask
ZI-KNOCK - Installation and Administration Guide
Customer Panel - User Guide
ZI-ACCESS - Installation and Administration Guide
ZI-PILER - Installation and Administration Guide
ZI-ADPASSWORD - Installation and Administration Guide
Customer Panel - Installation and Administration Guide
Dynamic Forms - Installation and Administration Guide
How to get to the Conference Rooms
Agent Login to OTRS's agent panel. New room reservation From the top menu open Conference Room...