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OTRS Plugins

Adding buildings

Conference Rooms - Installation and Adm... Administration

You can manage buildings in a few simple steps. Buildings must be placed in the cities so make s...

User

Conference Rooms - User's Guide

Instructions for using the system for the user who makes the reservations - regular user.

Form configuration - basic

Dynamic Forms - Installation and Admini...

Form configuration - fields

Dynamic Forms - Installation and Admini...

Room Manager

Conference Rooms - User's Guide

Instructions for using the system for the user who is responsible for managing the reservations -...

Additional information

Dynamic Forms - Installation and Admini...

Administration

Customer Panel - Installation and Admin...

Modules

Customer Panel - Developer Guide

Widgets

Customer Panel - Developer Guide

OTRS integration

Dynamic Forms - Installation and Admini...

OTRS package installation

Conference Rooms - Installation and Adm... Installation

The Conference Rooms package for OTRS (.opm file) is responsible for installing all necessary sys...

Dynamic Fields Configuration

Conference Rooms - Installation and Adm... Installation

The correct configuration of dynamic fields will allow users to see more information about reserv...

System configuration

Conference Rooms - Installation and Adm... Administration

In the system configuration you will find plenty of fields that will allow you to customise your ...

Adding cities

Conference Rooms - Installation and Adm... Administration

  You can manage cities in a few simple steps. Go to the cities list by opening the Conference...

Adding rooms

Conference Rooms - Installation and Adm... Administration

You can manage rooms in a few simple steps. Rooms must be placed in the buildings so make sure y...

Installation

Dynamic Forms - Installation and Admini...

Installation

AttachmentPreview Manual

Prerequisites In order for this module to work, following requirements must be met: Additional...

Installation

RecurringTask Manual

Requirements Module requires installing following perl modules: Time::Crontab To install abo...

Usage

AttachmentPreview Manual

After the installation, every article attachment is displayed inline as seen below.

Usage

RecurringTask Manual

1. Description General purpose of this module is to create recurring tasks as OTRS tickets. It i...

Administration

RecurringTask Manual

Overview RecurringTask module is OTRS Daemon-dependent. While it's functionality is based on CRO...

File and directory structure

Dynamic Forms - Installation and Admini... Form configuration - files

Excluding the files and directories necessary to operate the system (i.e. css, fonts, js, servi...

Main configuration file - global settings

Dynamic Forms - Installation and Admini... Form configuration - files

This topic refers to the file static/SystemConfig.json.  Example configuration file: { "Otrs...

Installation

Customer Panel - Installation and Admin...

The following instructions explain how to install the package using one of the provided methods. ...

Instalation

ZI-ADPASSWORD - Installation and Admini...

Unpack installer archive file *.tar.gz in /var/tmp/ (as root): mv /root/ZI-ADPassword-x.x.tar.gz...

File activating the form and setting the order in HUB

Dynamic Forms - Installation and Admini... Form configuration - files

This topic refers to the file static/FORMS/config.json.  [ "ExampleForm1.json", "ExampleFo...

Zimbra configuration

ZI-ADPASSWORD - Installation and Admini...

Prerequisites The goal of this document is to configure Active Directory authentication for doma...

Form configuration - file structure and general configuration

Dynamic Forms - Installation and Admini... Form configuration - basic

  { // General configuration of the form "panels": [ { "name": "Application fo...

Introduction

Conference Rooms - User's Guide

Conference Rooms is the system that allows users to make room reservations quickly and convenient...

Form configuration - files

Dynamic Forms - Installation and Admini...

Manual

RecurringTask

Zimbra Plugin - ZI-Piler

RecurringTask

OTRS Plugin - Dynamic Forms

OTRS Plugin - Conference Rooms

OTRS Plugin - Customer Panel

ZIMBRA Plugin - ZI-Chat

Zimbra Plugin - ZI-ADPassword

Zimbra Plugin - ZI-Access

Zimbra Plugin - ZI-Knock

OTRS Plugin - Dynamic Fields Visibility

ZI-CHAT - Installation and Administrator's Guide

ZI-CHAT - User's Guide

Conference Rooms - Installation and Administrator's Guide

Conference Rooms - User's Guide

AttachmentPreview

Dynamic Forms - Installation and Administrator's Guide

Manual

AttachmentPreview

Customer Panel - Installation and Administrator's Guide

ZI-ADPASSWORD - Installation and Administrator's Guide

ZI-PILER - Installation and Administrator's Guide

ZI-ACCESS - Installation and Administrator's Guide

ZI-ACCESS - User's Guide

Customer Panel - User's Guide

ZI-KNOCK - Installation and Administrator's Guide

ZI-KNOCK - User's Guide

Customer Panel - Developer Guide

In this book you will find all the information you need to develop your own widgets for the Intal...

ZI-PILER - User's Guide

Dynamic Fields Visibility - Installation and Administrator's Guide

Installation

Conference Rooms - Installation and Adm...

Administration

Conference Rooms - Installation and Adm...

How to get to the Conference Rooms

Conference Rooms - User's Guide

Agent Login to OTRS's agent panel. New room reservation From the top menu open Conference Room...