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OTRS Plugin - Conference Rooms

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Admin
Admin updated book Conference Rooms - User Guide
2 years ago
editor
editor updated page Overview of the reservations (dashboard)
5 years ago
editor
editor updated page Viewing reservation history
5 years ago
editor
editor created page Viewing reservation history
5 years ago
editor
editor updated page Taking actions on the reservations
5 years ago
editor
editor updated page Actions and permission
5 years ago
editor
editor updated page Taking actions on the reservations
5 years ago
editor
editor sorted book Conference Rooms - User Guide
5 years ago
editor
editor created page Actions and permission
5 years ago
editor
editor updated page Add new reservation
5 years ago
editor
editor created page Taking actions on the reservations
5 years ago
editor
editor sorted book Conference Rooms - User Guide
5 years ago
editor
editor updated page Overview of the reservations (dashboard)
5 years ago
editor
editor updated page Introduction
5 years ago
editor
editor updated chapter Room Manager
5 years ago
Books
Conference Rooms - Use...

Conference Rooms - User Guide

Introduction

Conference Rooms is the system that allows users to make room reservations quickly and convenient...

How to get to the Conference Rooms

Agent Login to OTRS's agent panel. New room reservation From the top menu open Conference Room...

Overview of the reservations (dashboard)

Open the room management (dashboard) view.  If you don't know how to find the dashboard check ou...

Actions and permission

There are couple of actions that can be performed on a reservation based on your roles and curren...

User

Instructions for using the system for the user who makes the reservations - regular user.

Find available room

Go to the main Conference Rooms panel.  You can find a detailed description on how to get to the...

Private room

Private rooms are special types of rooms that cannot be booked by regular users. Only room manage...

Add new reservation

To open the add new form click on the BOOK or ANOTHER TIME button in the room card.  Availab...

Room Manager

Instructions for using the system for the user who is responsible for managing the reservations -...

Taking actions on the reservations

If you are a room manager your main task is to accept or reject room reservations requests.  Loo...

Viewing reservation history

Every action on the reservation is saved in the reservation history including user notes.  To ch...

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Created 5 years ago by editor
Updated 2 years ago by Admin
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