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OTRS Plugin - Customer Panel

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editor updated page Writing a first customer-panel widget
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editor updated page System Configuration
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editor updated page Introduction
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editor updated page Writing a first customer-panel widget
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editor sorted book Customer Panel - Developer Guide
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editor updated page Writing a first customer-panel widget
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editor updated page Introduction
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Books
Customer Panel - Devel...

Customer Panel - Developer Guide

In this book you will find all the information you need to develop your own widgets for the Intalio Customer Panel

Modules

Introduction

The chapter focuses strictly on the development section. For administrative information check out...

System Configuration

XML Configuration File Configuration determines the main aspects of the module. Each one regardl...

Widgets

XML Configuration

  Widget's development process consists of a few simple steps to let your widget start work for ...

Template

Template file The template file is the backbone of the whole widget. It is built on the simple J...

Multilanguage translation support

To create a translation for the template file we have to create a separate file: XYZ_translatio...

Installation file .sopm

Installation file The installation process contains a standard OTRS package installation file. ...

Writing a first customer-panel widget

Main assumptions Our goal is to create a simple widget that can be added to the Dashboard view. ...

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