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OTRS package installation

Conference Rooms - Installation and Adm... Installation

The Conference Rooms package for OTRS (.opm file) is responsible for installing all necessary system components including:  Database tables Dynamic Fields Backend files Frontend files To install the package, login to your OTRS system and open the Admin...

Dynamic Fields Configuration

Conference Rooms - Installation and Adm... Installation

The correct configuration of dynamic fields will allow users to see more information about reservations on the ticket view. Creating a hyperlink for ReservationID dynamic field  Open the Admin dropdown menu and pick Overview. Go to Dynamic Fields in Pro...

System configuration

Conference Rooms - Installation and Adm... Administration

In the system configuration you will find plenty of fields that will allow you to customise your conference rooms system.  To see all configuration options: Click on the Admin tab and pick System configuration Find Intalio Conference Rooms in the Navigati...

Adding cities

Conference Rooms - Installation and Adm... Administration

  You can manage cities in a few simple steps. Go to the cities list by opening the Conference Rooms tab in the main menu and clicking City Management.  Click Add city button in the actions block to add a new city.  Fill out the city name and make sur...

Adding buildings

Conference Rooms - Installation and Adm... Administration

You can manage buildings in a few simple steps. Buildings must be placed in the cities so make sure you have added at least one city before proceeding further.  Go to the buildings list by opening the Conference Rooms tab in the main menu and clicking Build...

Adding rooms

Conference Rooms - Installation and Adm... Administration

You can manage rooms in a few simple steps. Rooms must be placed in the buildings so make sure you have added at least one building before proceeding further.  Go to the rooms list by opening the Conference Rooms tab in the main menu and clicking Rooms Mana...

File and directory structure

Dynamic Forms - Installation and Admini... Form configuration - files

Excluding the files and directories necessary to operate the system (i.e. css, fonts, js, service-worker.js), the main application directory contains several elements that are of interest to us: /FORMS directory In this folder we will define and style all...

Main configuration file - global settings

Dynamic Forms - Installation and Admini... Form configuration - files

This topic refers to the file static/SystemConfig.json.  Example configuration file: { "SystemUrl": "XSYSTEM_URLX", "Alias": "XSYSTEM_ALIASX", "SystemUrl_DEV": "www.example.com/system" "ShowLangButton": true, "LangButtonColor": "#333333", ...

Installation

ZI-ADPASSWORD - Installation and Admini...

Unpack installer archive file *.tar.gz in /var/tmp/ (as root): mv /root/ZI-ADPassword-x.x.tar.gz /var/tmp/ cd /var/tmp/ tar xzvf ZI-ADPassword-x.x.tar.gz cd /var/tmp/ZI-ADPassword-x.x Run installation script (as root): perl ZI-Installer --instal-deps At...

File activating the form and setting the order in HUB

Dynamic Forms - Installation and Admini... Form configuration - files

This topic refers to the file static/FORMS/config.json.  [ "ExampleForm1.json", "ExampleForm2.json", ] This file is responsible for form activation and the order of forms in the HUB. Every form you want to see in the menu must be entered here (even...

Zimbra configuration

ZI-ADPASSWORD - Installation and Admini...

Prerequisites The goal of this document is to configure Active Directory authentication for domain addomain.example.com in ZCS Zimbra and integrate it with ZI-ADPassword. The configuration of AD authentication of the domain is according to the https://wiki.z...

Form configuration - file structure and general configuration

Dynamic Forms - Installation and Admini... Form configuration - basic

{ // General configuration of the form "panels": [ { "name": "Application for vacation leave", "fields": [ // Fields on the form ] } ], "translations": { "en": { // Translations }, "pl...

Introduction

Conference Rooms - User Guide

Conference Rooms is the system that allows users to make room reservations quickly and conveniently, and administrators to easily decide whether to accept or reject a reservation. And all this using a modern and familiar web interface.  Types of users The...

How to get to the Conference Rooms

Conference Rooms - User Guide

Agent Login to OTRS's agent panel. New room reservation From the top menu open Conference Rooms tab and click on the New Room Reservation option.  You will be redirected to the Conference Rooms' booking view.  Management view From the top menu open C...

Attributes available for each field

Dynamic Forms - Installation and Admini... Form configuration - fields

Each form must have some fields :D Dynamic forms allow you to create multiple field types. Each form field has a set of standard configurations. Additionally, fields can contain their own configurations. These are settings that you can activate in any field. ...

Form configuration - virtual panels

Dynamic Forms - Installation and Admini... Form configuration - basic

  Virtual panels allow, for example, to separate thematic sections. If your form is long, you can use virtual panels to separate it into smaller sections. If there is one virtual panel in your configuration, the form will be displayed normally. If you add ...

Button

Dynamic Forms - Installation and Admini... Form configuration - fields

Button (button) download PDF example: { "mode": "PDF", "pdf_action":"download", "question_label": "{questionLabel}", "answer_label":"{answerLabel}", ... } submit form example: { "mode":"submit" ... } clone fields example: { "mod...

Checkbox

Dynamic Forms - Installation and Admini... Form configuration - fields

Checkbox (checkbox) This field, which someone can select, appears in two versions - as a single field (e.g. for approval of a contract), or as a set of fields. options_style Here you can determine how the layout of the fields should look like (if you have...

Installation

ZI-PILER - Installation and Administrat...

Unpack installer archive file *.tar.gz in /var/tmp/ (as root): mv /root/ZI-Piler-x.x.tar.gz /var/tmp/ cd /var/tmp/ tar xzvf ZI-Piler-x.x.tar.gz cd /var/tmp/ZI-Piler-x.x Run installation script (as root): perl ZI-Installer --instal-deps At the beginning ...

Zimbra configuration

ZI-PILER - Installation and Administrat...

Requirements Piler 1.3.5 or 1.3.8 Zimbra 8.8.15 ZI-Piler Zimlet Information needed: Piler address Piler SMTP port SSO authorization address Authorization server key Email account for notifications Configuration To configure ZI-Piler zimlet, open...