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The Conference Rooms package for OTRS (.opm file) is responsible for installing all necessary system components including:  Database tables Dynamic Fields Backend files Frontend files To install the package, login to your OTRS system and open the Admin...

The correct configuration of dynamic fields will allow users to see more information about reservations on the ticket view. Creating a hyperlink for ReservationID dynamic field  Open the Admin dropdown menu and pick Overview. Go to Dynamic Fields in Pro...

In the system configuration you will find plenty of fields that will allow you to customise your conference rooms system.  To see all configuration options: Click on the Admin tab and pick System configuration Find Intalio Conference Rooms in the Navigati...

  You can manage cities in a few simple steps. Go to the cities list by opening the Conference Rooms tab in the main menu and clicking City Management.  Click Add city button in the actions block to add a new city.  Fill out the city name and make sur...

You can manage buildings in a few simple steps. Buildings must be placed in the cities so make sure you have added at least one city before proceeding further.  Go to the buildings list by opening the Conference Rooms tab in the main menu and clicking Build...

You can manage rooms in a few simple steps. Rooms must be placed in the buildings so make sure you have added at least one building before proceeding further.  Go to the rooms list by opening the Conference Rooms tab in the main menu and clicking Rooms Mana...

Prerequisites In order for this module to work, following requirements must be met: Additional external packagess are installed on the OTRS server: libreoffice libreoffice-java-common default-jre Apache user must be the owner of the /var/www. LibreO...