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OTRS package installation
The Conference Rooms package for OTRS (.opm file) is responsible for installing all necessary sys...
Dynamic Fields Configuration
The correct configuration of dynamic fields will allow users to see more information about reserv...
System configuration
In the system configuration you will find plenty of fields that will allow you to customise your ...
Adding cities
You can manage cities in a few simple steps. Go to the cities list by opening the Conference...
Adding buildings
You can manage buildings in a few simple steps. Buildings must be placed in the cities so make s...
System administrator
Some of the configuration features of the Conference Rooms system are accessible only for the adm...
Checking configuration
We created a simple page that allow administrators check out the current Conference Rooms system ...
Viewing reservation history
Every action on the reservation is saved in the reservation history including user notes. To ch...
Taking actions on the reservations
If you are a room manager your main task is to accept or reject room reservations requests. Loo...
Actions and permission
There are couple of actions that can be performed on a reservation based on your roles and curren...
Add new reservation
To open the add new form click on the BOOK or ANOTHER TIME button in the room card. Availab...
Private room
Private rooms are special types of rooms that cannot be booked by regular users. Only room manage...
Find available room
Go to the main Conference Rooms panel. You can find a detailed description on how to get to the...
Introduction
Conference Rooms is the system that allows users to make room reservations quickly and convenient...
How to get to the Conference Rooms
Agent Login to OTRS's agent panel. New room reservation From the top menu open Conference Room...
Form configuration - virtual panels
Virtual panels allow, for example, to separate thematic sections. If your form is long, you ...
File and directory structure
Excluding the files and directories necessary to operate the system (i.e. css, fonts, js, servi...
Installation
Prerequisites In order for this module to work, following requirements must be met: Additional...
Administration
Overview RecurringTask module is OTRS Daemon-dependent. While it's functionality is based on CRO...
Usage
1. Description General purpose of this module is to create recurring tasks as OTRS tickets. It i...