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In the system configuration you will find plenty of fields that will allow you to customise your ...

Dynamic forms can support any language. The lower section of the form configuration contains tra...

Dynamic forms can work on large, medium and small screens as well as on smartphones. The size of...

{ "options": { // Section "options" }, "data": { // Section "data" } } Se...

Attachment preview is the module allowing user to preview given attachments in the tickets withou...

This topic refers to the file static/FORMS/config.json.  [ "ExampleForm1.json", "ExampleFo...

Overview DynamicFieldsVisibility is simple tool without additional Admin page. Visibility manage...

The following instructions explain how to install the package using one of the provided methods. ...

To create a translation for the template file we have to create a separate file: XYZ_translatio...

Template file The template file is the backbone of the whole widget. It is built on the simple J...

Installation file The installation process contains a standard OTRS package installation file. ...

  Widget's development process consists of a few simple steps to let your widget start work for ...

Please make sure that the Intalio Router package is already installed in your system before proce...

Configuration of the ZI-Piler zimlet from user account is evoked by clicking the right mouse butt...

Requirements Piler 1.3.5 or 1.3.8 Zimbra 8.8.15 ZI-Piler Zimlet Information needed: Piler...

After logging in you will see two main elements of the client panel. Main Menu Selected module...

If you previously used the OTRS's Customer Panel you can log in to the new Intalio Customer Panel...

The appearance of Intalio Customer Panel can be fully customised.  List of customisable elements...

Introduction Widgets are the basic elements of the customer panel that users interacts with.  W...

Modules are the main abstract elements of the customer panel.  If you're looking for the informa...