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Output data structure
{ "options": { // Section "options" }, "data": { // Section "data" } } Se...
Field size and responsive web design
Dynamic forms can work on large, medium and small screens as well as on smartphones. The size of...
Multilanguage support
Dynamic forms can support any language. The lower section of the form configuration contains tra...
Introduction and Description
Attachment preview is the module allowing user to preview given attachments in the tickets withou...
File activating the form and setting the order in HUB
This topic refers to the file static/FORMS/config.json. [ "ExampleForm1.json", "ExampleFo...
Administration
Overview DynamicFieldsVisibility is simple tool without additional Admin page. Visibility manage...
Installation
The following instructions explain how to install the package using one of the provided methods. ...
XML Configuration
Widget's development process consists of a few simple steps to let your widget start work for ...
Installation file .sopm
Installation file The installation process contains a standard OTRS package installation file. ...
Template
Template file The template file is the backbone of the whole widget. It is built on the simple J...
Multilanguage translation support
To create a translation for the template file we have to create a separate file: XYZ_translatio...
OTRS package installation
Please make sure that the Intalio Router package is already installed in your system before proce...
ZI-Piler user configuration
Configuration of the ZI-Piler zimlet from user account is evoked by clicking the right mouse butt...
Zimbra configuration
Requirements Piler 1.3.5 or 1.3.8 Zimbra 8.8.15 ZI-Piler Zimlet Information needed: Piler...
Navigating the customer panel
After logging in you will see two main elements of the client panel. Main Menu Selected module...
Logging in
If you previously used the OTRS's Customer Panel you can log in to the new Intalio Customer Panel...
Customising styles
The appearance of Intalio Customer Panel can be fully customised. List of customisable elements...
Widgets
Introduction Widgets are the basic elements of the customer panel that users interacts with. W...
Modules
Modules are the main abstract elements of the customer panel. If you're looking for the informa...
Configuration
Rocket.Chat configuration Zimbraintegrator role From Administration -> Permissions ->...