Widgets are the basic elements of the customer panel that users interacts with.
Widgets can be simple...
... or complex.
Widgets are part of the modules.
Saving the widgets configuration
Widgets can be added to the customer's Dashboard.
Dashboard is customisable by the user. Customers can add and remove widgets or arrange their order.
This configuration is saved in the customer specific configuration. When the user logs in to the Customer Panel again he will see the same widgets configuration not only in the Dashboard module but also in the widgets in other modules (for example, filters set in the Tickets widget).
Different display style
Widgets can be displayed differently in the module and in the customer's dashboard.
Developing new widgets
Developers have the ability to create new widgets without Intalio's assistance.
Read more about developing new functionalities in the Intalio Customer Panel here