Application path

The Customer Panel is closely linked to the Intalio Router Package, which is responsible for routing many of the Intalio's applications that are based on OTRS. 

Base path for the application is always /opt/otrs/var/httpd/htdocs/

You can set a path to the application using the IntalioApplication::CustomerPanel. This way you specify the location of your application frontend files - /opt/otrs/var/httpd/htdocs/customer-panel

Example configuration:


The application will be available at <DOMAIN>/otrs/ in this case and this is the default configuration.