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Main assumptions Our goal is to create a simple widget that can be added to the Dashboard view. ...

Requirements Module requires installing following perl modules: Time::Crontab To install abo...

XML Configuration File Configuration determines the main aspects of the module. Each one regardl...

The chapter focuses strictly on the development section. For administrative information check out...

The following instructions explain how to install the package using one of the provided methods. ...

The Customer Panel is closely linked to the Intalio Router Package, which is responsible for rout...

In the system configuration you will find plenty of fields that will allow you to customise your ...

{ "options": { // Section "options" }, "data": { // Section "data" } } Se...

Dynamic forms can work on large, medium and small screens as well as on smartphones. The size of...

Dynamic forms can support any language. The lower section of the form configuration contains tra...

Attachment preview is the module allowing user to preview given attachments in the tickets withou...

This topic refers to the file static/FORMS/config.json.  [ "ExampleForm1.json", "ExampleFo...

Overview DynamicFieldsVisibility is simple tool without additional Admin page. Visibility manage...

The following instructions explain how to install the package using one of the provided methods. ...

  Widget's development process consists of a few simple steps to let your widget start work for ...

Installation file The installation process contains a standard OTRS package installation file. ...

Template file The template file is the backbone of the whole widget. It is built on the simple J...

To create a translation for the template file we have to create a separate file: XYZ_translatio...

Please make sure that the Intalio Router package is already installed in your system before proce...

Configuration of the ZI-Piler zimlet from user account is evoked by clicking the right mouse butt...