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User quick guide
Configuration User configuration of the ZI-Chat zimlet is evoked by clicking the left mouse but...
Writing a first customer-panel widget
Main assumptions Our goal is to create a simple widget that can be added to the Dashboard view. ...
File permissions
Script: /opt/otobo/bin/otobo.SetPermissions.plDirectoriesUser: otoboGroup: www-data Minimum perm...
AdditionalForm
AdditionalForm (additionalForm) (1.2.2) (BETA) This field allows you to dynamically load additio...
Migrating from IntalioDynamicForms 1.0.x to IntalioDynamicForms 1.2.x
SystemConfig.json OtrsUrl The parameter OtrsUrl has been changed to SystemUrl. The parameter v...
Configuration
Log in to the Zimbra Administration Console. The ZI-SecurityIncident configuration panel is avail...
User quick guide
After login into the Zimbra Web Client, the user will see the Incident button. To notify about an...
Installation
Requirements Zimbra 8.8.15 ZI-LicenseSystem ZI-LicenseSystem Unpack installer archive file...
Administration settings
In the system configuration you will find plenty of fields that will allow you to customise your ...
OTRS package installation
Please make sure that the Intalio Router package is already installed in your system before proce...
Introduction
The chapter focuses strictly on the development section. For administrative information check out...
System Configuration
XML Configuration File Configuration determines the main aspects of the module. Each one regardl...
ZI-Piler user configuration
Configuration of the ZI-Piler zimlet from user account is evoked by clicking the right mouse butt...
Multilanguage translation support
To create a translation for the template file we have to create a separate file: XYZ_translatio...
Template
Template file The template file is the backbone of the whole widget. It is built on the simple J...
Navigating the customer panel
After logging in you will see two main elements of the client panel. Main Menu Selected module...
Installation file .sopm
Installation file The installation process contains a standard OTRS package installation file. ...
Logging in
If you previously used the OTRS's Customer Panel you can log in to the new Intalio Customer Panel...
XML Configuration
Widget's development process consists of a few simple steps to let your widget start work for ...
Intalio CLS - Configuration
Description Intalio Central Login Service Configuration SystemConfig.json { "SystemUrl":...