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84 total results found

User quick guide

ZI-CHAT - User Guide

Configuration User configuration of the ZI-Chat zimlet is evoked by  clicking the left mouse but...

Writing a first customer-panel widget

Customer Panel - Developer Guide Widgets

Main assumptions Our goal is to create a simple widget that can be added to the Dashboard view. ...

File permissions

Dynamic Forms - Installation and Admini... OTOBO/OTRS integration

Script: /opt/otobo/bin/otobo.SetPermissions.plDirectoriesUser: otoboGroup: www-data Minimum perm...

AdditionalForm

Dynamic Forms - Installation and Admini... Form configuration - fields

AdditionalForm (additionalForm) (1.2.2) (BETA) This field allows you to dynamically load additio...

Migrating from IntalioDynamicForms 1.0.x to IntalioDynamicForms 1.2.x

Dynamic Forms - Installation and Admini... Migration Guide

SystemConfig.json OtrsUrl The parameter OtrsUrl has been changed to SystemUrl. The parameter v...

Configuration

ZI-SecurityIncident - Installation and ...

Log in to the Zimbra Administration Console. The ZI-SecurityIncident configuration panel is avail...

User quick guide

ZI-SecurityIncident - User Guide

After login into the Zimbra Web Client, the user will see the Incident button. To notify about an...

Installation

ZI-SecurityIncident - Installation and ...

Requirements Zimbra 8.8.15 ZI-LicenseSystem ZI-LicenseSystem Unpack installer archive file...

Administration settings

Dynamic Forms - Installation and Admini... OTOBO/OTRS integration

In the system configuration you will find plenty of fields that will allow you to customise your ...

OTRS package installation

Dynamic Forms - Installation and Admini... Installation

Please make sure that the Intalio Router package is already installed in your system before proce...

Introduction

Customer Panel - Developer Guide Modules

The chapter focuses strictly on the development section. For administrative information check out...

System Configuration

Customer Panel - Developer Guide Modules

XML Configuration File Configuration determines the main aspects of the module. Each one regardl...

ZI-Piler user configuration

ZI-PILER - User Guide

Configuration of the ZI-Piler zimlet from user account is evoked by clicking the right mouse butt...

Multilanguage translation support

Customer Panel - Developer Guide Widgets

To create a translation for the template file we have to create a separate file: XYZ_translatio...

Template

Customer Panel - Developer Guide Widgets

Template file The template file is the backbone of the whole widget. It is built on the simple J...

Navigating the customer panel

Customer Panel - User Guide

After logging in you will see two main elements of the client panel. Main Menu Selected module...

Installation file .sopm

Customer Panel - Developer Guide Widgets

Installation file The installation process contains a standard OTRS package installation file. ...

Logging in

Customer Panel - User Guide

If you previously used the OTRS's Customer Panel you can log in to the new Intalio Customer Panel...

XML Configuration

Customer Panel - Developer Guide Widgets

  Widget's development process consists of a few simple steps to let your widget start work for ...

Intalio CLS - Configuration

Dynamic Forms - Installation and Admini... Intalio Central Login Service Integration

Description Intalio Central Login Service Configuration SystemConfig.json { "SystemUrl":...