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Textarea
Textarea (textarea) This field allows you to enter longer texts. Its size is determined dynami...
Modules
Modules are the main abstract elements of the customer panel. If you're looking for the informa...
Configuration
Rocket.Chat configuration Zimbraintegrator role From Administration -> Permissions ->...
User quick guide
Introduction From user account, there are to types of possible actions: set zimlet preferences...
Configuration
Introduction ZI-KNOCK Zimlet is an easy-to-use tool for securing access to the Zimbra system adm...
Installation
Installation If ZI-Knock Zimlet is installed for a first time, ZI-LicenseSystem Zimlet needs to...
Zimlet configuration
Overview To configure the ZI-Access zimlet, please open the Administration Console > Tools and m...
Installation or update
It is necessary to have ZI-LicenseSystem already installed in the system prior to any other ZI-* ...
Widgets
Introduction Widgets are the basic elements of the customer panel that users interacts with. W...
System Configuration
In the system configuration you will find plenty of fields that will allow you to customise your ...
Sorting of fields in the OTRS article
Custom sort: You can use the "order_by" and "order" params. You can find more information here: ...
Customising styles
The appearance of Intalio Customer Panel can be fully customised. List of customisable elements...
Application path
The Customer Panel is closely linked to the Intalio Router Package, which is responsible for rout...
Introduction and Description
Attachment preview is the module allowing user to preview given attachments in the tickets withou...
Icons
Icons are fully compatible with material design If you want to add your icon, you can use all ...
Multilanguage support
Dynamic forms can support any language. The lower section of the form configuration contains tra...
Field size and responsive web design
Dynamic forms can work on large, medium and small screens as well as on smartphones. The size of...
Output data structure
{ "options": { // Section "options" }, "data": { // Section "data" } } Se...
Integration with OTRS
The form system is very strongly integrated into OTRS. Dynamic forms can be connected to any o...
Installation
Installation Instalation is perform by execution following: perl ZI-Installer In case of the m...