Search Results

Textarea (textarea) This field allows you to enter longer texts. Its size is determined dynamically based on the amount of text. Example: { "size": "s12 m6 offset-m3", "type": "textarea", "id": "Textarea", "label": "Textarea", "validate": [...

Custom sort: You can use the "order_by" and "order" params. You can find more information here: Form configuration - file structure and general configuration If the field does not have the required parameter (e.g. "order"), it will be added at the end. By d...

The form system is very strongly integrated into OTRS. Dynamic forms can be connected to any other system, but we provide full support for OTRS. The order of the fields in the article You can see the sorting functions in "Sorting of fields in the OTRS art...

{ "options": { // Section "options" }, "data": { // Section "data" } } Section "options" Here you will find all additional information describing the form, e.g. checking the session, the session itself, the name of the form, etc. Sect...

Dynamic forms can work on large, medium and small screens as well as on smartphones. The size of fields is set in the parameter size. The system can also work as an application installed on the phone in the form of PWA. We are using a standard 12 column flu...

Dynamic forms can support any language. The lower section of the form configuration contains translations in every available language. (File and directory structure) Default messages are available in Polish and English. If you want, you can add your own lang...

Icons are fully compatible with material design If you want to add your icon, you can use all icons that come with the material design package. All available icons can be found at this address, for example: https://material.io/resources/icons/?style=baseli...

Attachment preview is the module allowing user to preview given attachments in the tickets without the need to download it. The module doesn't require additional configuration so, after installation, it's ready to use. Supporting the most popular formats: jpe...

The Customer Panel is closely linked to the Intalio Router Package, which is responsible for routing many of the Intalio's applications that are based on OTRS.  Base path for the application is always /opt/otrs/var/httpd/htdocs/.  You can set a path to the a...

The appearance of Intalio Customer Panel can be fully customised.  List of customisable elements Favicon (browser card icon) Page Title Menu Logo Menu title Active elements color (accent color) Shades color Widgets color Menu background Login page l...

In the system configuration you will find plenty of fields that will allow you to customise your customer panel.  To see all configuration options: Click on the Admin tab and pick System configuration Find Intalio Customer Panel in the Navigation bar Fr...

Modules are the main abstract elements of the customer panel.  If you're looking for the information about adding new custom modules to the Intalio Customer Panel check out this link Module types There are two types of modules: ModuleThis type of module d...

Introduction Widgets are the basic elements of the customer panel that users interacts with.  Widgets can be simple... ... or complex.  Widgets are part of the modules.  Saving the widgets configuration Widgets can be added to the customer's Dashbo...

It is necessary to have ZI-LicenseSystem already installed in the system prior to any other ZI-* zimlet installation. Check here: ZI-LicenseSystem - Installation or update To update zimlet to the newer version just follow the installation steps and when the i...

Overview To configure the ZI-Access zimlet, please open the Administration Console > Tools and migration > ZI-Access ZI-Access consists of the following display panes: Intalio ZI-LicenseSystem - displays license informations Intalio ZI-LicenseSystem Zim...

Installation If ZI-Knock  Zimlet is installed for a first time, ZI-LicenseSystem Zimlet needs to be installed before ZI-Knock. To install ZI-LicenseSystem: unpack the received archive ZI-LicenseSystem-xxx.tar.gz tar xzvf ZI-LicenseSystem-xxx.tar.gz run ...

Introduction ZI-KNOCK Zimlet is an easy-to-use tool for securing access to the Zimbra system admin panel. Without activating the Zimlet in the administrator mail account, access to the admin panel is permanently blocked. Access to the panel from www.mail.comp...

Introduction From user account, there are to types of possible actions: set zimlet preferences: ports and IP activating configured port knocking action Configuration Configuration of the ZI-Knock zimlet can be evoked by double click on the ZI-Knock ziml...

Rocket.Chat configuration   Zimbraintegrator role From Administration ->  Permissions ->"New role" We create zimbraintegrator role , with following options: add-user-to-any-c-room view-user-administration view-room-administration view-privil...

Installation Instalation is perform by execution following: perl ZI-Installer In case of the multi server instalation, zimlet must be installed on every mailbox. Remeber to restart all mailboxes (as root):zmmailboxdctl restart