The Customer Panel is closely linked to the Intalio Router Package, which is responsible for routing many of the Intalio's applications that are based on OTRS.
Base path for the application is always
You can set a path to the application using the
IntalioApplication::CustomerPanel. This way you specify the location of your application frontend files -
The application will be available at
<DOMAIN>/otrs/route.pl/customer-panel in this case and this is the default configuration.