Search Results

Prerequisites In order for this module to work, following requirements must be met: Additional external packagess are installed on the OTRS server: libreoffice libreoffice-java-common default-jre Apache user must be the owner of the /var/www. LibreO...

Requirements Module requires installing following perl modules: Time::Crontab To install above modules below steps need to be made: root> perl -MCPAN -e shell root> install Time::Crontab Package installation The following instruction explains how to i...

After the installation, every article attachment is displayed inline as seen below.

1. Description General purpose of this module is to create recurring tasks as OTRS tickets. It is suitable for any area in the organisation, where various tasks and actions must be performed based on regular basis. Examples are: IT system and application ma...

Overview RecurringTask module is OTRS Daemon-dependent. While it's functionality is based on CRON mechanism, Daemon::SchedulerCronTaskManager is used. System Configuration RecurringTask module creates new SysConfig entry to Daemon::SchedulerCronTaskManager ...

The following instructions explain how to install the package using one of the provided methods. Please make sure that the Intalio Router package is already installed in your system before proceeding further! Remember to set the correct FQDN and HttpType in ...

The following instructions explain how to install the package using one of the provided methods. 1. Admin Interface Log in to your system as user with admin privileges and go to menu Admin ⇨ Package Manager. Select module file (with .opm extension) in the "A...

Overview DynamicFieldsVisibility is simple tool without additional Admin page. Visibility management is performed entirely within OTRS System Configuration (SysConfig). Prerequisites Module Dynamic Fields Visibility provides additional functionality to alre...