File and directory structure
Excluding the files and directories necessary to operate the system (i.e. css, fonts, js, service-worker.js), the main application directory contains several elements that are of interest to us:
/FORMS directory:
In this folder we will define and style all our forms. /Forms directory includes:/styles - files that allow you to configure the appearance of the form (changing colors, styling views, control buttons, etc.)./templates - configuration files of each formconfig.json - list of active forms
SystemConfig.json file:
Main system configuration, here you set communication with OTRS, default language and many more [[[more in the Main configuration file - global settings]]].
manifest.json file:
This file is responsible for PWA settings (for more advanced users), if you are not an advanced user - leave it as it is.
index.html file:
In this file you can change the title of the form page, you can change it by changing the text in the <title></title> attribute.