Installation

The following instructions explain how to install the package using one of the provided methods.

Please make sure that the Intalio Router package is already installed in your system before proceeding further!

1. Admin Interface

Log in to your system as user with admin privileges and go to menu Admin ⇨ Package Manager. Select module file (with .opm extension) in the "Actions" panel and click "Install Package" button.

2. Command line

Log in to the server (via SSH, putty etc.) as "otrs" user and use the following command:

/opt/otrs/bin/otrs.Console.pl Admin::Package::Install /path/to/package/Customer-Panel-1.0.0.opm