# Logging in

If you previously used the OTRS's Customer Panel you can log in to the new *Intalio Customer Panel* using the same credentials.

### Login page address

The login page address may vary depending on how the system is implemented but usually it ends with **otrs/route.pl/customer-panel/login**.

[![image-1594647923743.png](https://docs.intalioservices.com/uploads/images/gallery/2020-07/scaled-1680-/8eSMqpMnoIKFPxif-image-1594647923743.png)](https://docs.intalioservices.com/uploads/images/gallery/2020-07/8eSMqpMnoIKFPxif-image-1594647923743.png)

### Forget your password?

If your administrator allows you to reset user passwords, you can use the password reset function. All necessary information will be sent to your e-mail.

[![image-1594648463419.gif](https://docs.intalioservices.com/uploads/images/gallery/2020-07/Z7R56VCVGS4lte79-image-1594648463419.gif)](https://docs.intalioservices.com/uploads/images/gallery/2020-07/Z7R56VCVGS4lte79-image-1594648463419.gif)