# System Configuration

In the system configuration you will find plenty of fields that will allow you to customise your customer panel.

To see all configuration options:

1. Click on the *Admin* tab and pick *System configuration*
2. Find **Intalio Customer Panel** in the *Navigation bar*
3. From the dropdown menu choose *CustomerFrontend* [![image-1591269344578.png](https://docs.intalioservices.com/uploads/images/gallery/2020-06/scaled-1680-/k0JHelc2SsvbpDHS-image-1591269344578.png)](https://docs.intalioservices.com/uploads/images/gallery/2020-06/k0JHelc2SsvbpDHS-image-1591269344578.png)

##### AvailableLanguages

List of available languages  
Currently supported languages:

- English (United States)
- Polish

##### CustomerOTRSFrontendModule::AvailableModules

Set modules availability (visibility).   
Setting the value **1** for the module will allow you to go to its view and see it on the menu.

<p class="callout info">Read more about modules [here](https://docs.intalioservices.com/books/customer-panel---installation-and-administrators-guide/page/modules "Modules")</p>

##### CustomerOTRSFrontendModule::DefaultOverviewColumns

List of parameters that are available to choose as columns on the tickets list in the widget configuration.

[![image-1591264212150.png](https://docs.intalioservices.com/uploads/images/gallery/2020-06/scaled-1680-/c7fTjp9EdPMuTjy6-image-1591264212150.png)](https://docs.intalioservices.com/uploads/images/gallery/2020-06/c7fTjp9EdPMuTjy6-image-1591264212150.png)

<p class="callout info">Read more about widgets [here](https://docs.intalioservices.com/books/customer-panel---installation-and-administrators-guide/page/widgets "Widgets")</p>

##### CustomerOTRSFrontendModule::Permissons

Defines user groups that are allowed to see the given module.

[![image-1591269480839.png](https://docs.intalioservices.com/uploads/images/gallery/2020-06/scaled-1680-/5Uiewa25bhbYfjzm-image-1591269480839.png)](https://docs.intalioservices.com/uploads/images/gallery/2020-06/5Uiewa25bhbYfjzm-image-1591269480839.png)

##### CustomerOTRSFrontendModule::ScreenAfterLogin

Defines the address that will be used to redirect after successful login

[![image-1591269745009.png](https://docs.intalioservices.com/uploads/images/gallery/2020-06/scaled-1680-/hflStSQljnPPufar-image-1591269745009.png)](https://docs.intalioservices.com/uploads/images/gallery/2020-06/hflStSQljnPPufar-image-1591269745009.png)

##### CustomerOTRSFrontendModule::Styles

Defines the styles and images that are used to personalise the panel

[![image-1591270045882.png](https://docs.intalioservices.com/uploads/images/gallery/2020-06/scaled-1680-/B2cJ4y8OEkCLT3vX-image-1591270045882.png)](https://docs.intalioservices.com/uploads/images/gallery/2020-06/B2cJ4y8OEkCLT3vX-image-1591270045882.png)

<p class="callout info">Read more about customising the panel [here](https://docs.intalioservices.com/books/customer-panel---installation-and-administrators-guide/page/customising-styles "Customising styles")</p>

##### CustomerOTRSFrontendModule::TicketPreviewTitleTemplate

Defines a ticket title template

[![image-1591277759950.png](https://docs.intalioservices.com/uploads/images/gallery/2020-06/scaled-1680-/k3gofNhYcY6MgKeP-image-1591277759950.png)](https://docs.intalioservices.com/uploads/images/gallery/2020-06/k3gofNhYcY6MgKeP-image-1591277759950.png)

<p class="callout info">This field uses the OTRS templating mechanism. [Read more about it in OTRS documentation.](https://doc.otrs.com/doc/manual/developer/6.0/en/html/TemplatingMechanism.html "Templating Mechanism")</p>

##### CustomerOTRSFrontendModule::TicketViewFieldOrder

Defines the priority (order) of properties on the ticket view's information column.

[![image-1591277743121.png](https://docs.intalioservices.com/uploads/images/gallery/2020-06/scaled-1680-/saUKRPSOpTzZdhwu-image-1591277743121.png)](https://docs.intalioservices.com/uploads/images/gallery/2020-06/saUKRPSOpTzZdhwu-image-1591277743121.png)

[![image-1591281531357.png](https://docs.intalioservices.com/uploads/images/gallery/2020-06/scaled-1680-/umMb9OFDCI9Y4ggN-image-1591281531357.png)](https://docs.intalioservices.com/uploads/images/gallery/2020-06/umMb9OFDCI9Y4ggN-image-1591281531357.png)

##### EscalationSuspendedStates

If a SLA suspension module is used which uses ticket states for controlling the time counter, we can specify the suspend states here. [![image-1591283090361.png](https://docs.intalioservices.com/uploads/images/gallery/2020-06/scaled-1680-/yIiUclKOSYUaLzrU-image-1591283090361.png)](https://docs.intalioservices.com/uploads/images/gallery/2020-06/yIiUclKOSYUaLzrU-image-1591283090361.png)

##### LoginPanel

This configuration let you customise your login panel.

[![image-1591342807613.png](https://docs.intalioservices.com/uploads/images/gallery/2020-06/scaled-1680-/VbYksn7QQlzxHIeR-image-1591342807613.png)](https://docs.intalioservices.com/uploads/images/gallery/2020-06/VbYksn7QQlzxHIeR-image-1591342807613.png)

  
You can customise the following items

- IForgotMyPasswordEnabled - enable password remainder option
- LogoEnabled - shows logo in the login panel title bar
- LogoHref - Redirect after clicking the logo
- LogoName - text on the tooltip (hover on the logo to see it)
- LogoSize - size of the image
- LogoUrl - image source file path

##### OTRSFrontendModule

Configurations starting with **OTRSFrontendModule::** is the configuration for specific module such as CustomerDashboard, CustomerForm etc. They all have the similar configuration options to set and some of them have also a widgets section or mode.

<p class="callout info">More information about Modules documentation can be found [here](https://docs.intalioservices.com/books/customer-panel---installation-and-administrators-guide/page/modules "Modules")</p>

[![image-1591344906221.png](https://docs.intalioservices.com/uploads/images/gallery/2020-06/scaled-1680-/oSmGIBmUl602j3LX-image-1591344906221.png)](https://docs.intalioservices.com/uploads/images/gallery/2020-06/oSmGIBmUl602j3LX-image-1591344906221.png)

##### TicketListMaxRows

Defines the maximum number of rows on the tickets list.

[![image-1591349524264.png](https://docs.intalioservices.com/uploads/images/gallery/2020-06/scaled-1680-/23c0ZzBK9mimrgRO-image-1591349524264.png)](https://docs.intalioservices.com/uploads/images/gallery/2020-06/23c0ZzBK9mimrgRO-image-1591349524264.png)