How to get to the Conference Rooms Agent Login to OTRS's agent panel. New room reservation From the top menu open Conference Rooms tab and click on the New Room Reservation option.  You will be redirected to the Conference Rooms' booking view.  Management view From the top menu open Conference Rooms tab and click on the Room Reservation Management option. You will be redirected to the Conference Rooms' management view.  Customer user Login to OTRS's customer panel. New room reservation Open Room Reservation Management menu and choose New Room Reservation.  You will be redirected to the Conference Rooms' booking view.  Management view Open Room Reservation Management menu and choose Room Reservation Management.  You will be redirected to the Conference Rooms' management view.